Discussion:
[k-9-mail] Parsing phone numbers and calling from e-mail
Viktor Kvašnica
2018-03-08 14:26:04 UTC
Permalink
Hi folks,

as of some days ago it seems the phone numbers in e-mails are not parsed
correctly and I cannot tap them to call (i. e. phone number
"00421XXXXXXXXX").

Does the K-9 actually support phone number parsing and if so, how? We are
using the K-9 on a daily basis in a company I work for and it is very
practical for our technicians to be able to call the customer right from an
e-mail.

Last but not least, then you all for for this great application and keep up
the good work!

Best regards

Viktor Kvašnica
IT Technician
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David W. Jones
2018-03-09 05:52:57 UTC
Permalink
Post by Viktor Kvašnica
Hi folks,
as of some days ago it seems the phone numbers in e-mails are not parsed
correctly and I cannot tap them to call (i. e. phone number
"00421XXXXXXXXX").
Does the K-9 actually support phone number parsing and if so, how? We
are using the K-9 on a daily basis in a company I work for and it is
very practical for our technicians to be able to call the customer right
from an e-mail.
Last but not least, then you all for for this great application and keep
up the good work!
Best regards
Viktor Kvašnica
IT Technician
Never noticed if it does or does not. Are the phone numbers marked up as
such in the email in any way, such as "tel:00421XXXXXXXXX"?
--
David W. Jones
***@gmail.com
wandering the landscape of god
http://dancingtreefrog.com
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Viktor Kvašnica
2018-03-09 08:11:35 UTC
Permalink
Hi David,

I have been told by my colleague that the phone numbers were shown blue and
underlined as links (such as *+421XXXXXXXXX*). Our service technicians were
able to tap them and call the customer in this way.

The phone numbers are stored in an Excel table (along other customer
information in a row) and are formatted as pure text (not as hyperlink or
phone number). Colleagues are copying the rows, inserting them in the
e-mail in Outlook (preserving the table/cell format) and sending them to
our technicians.
Post by David W. Jones
Post by Viktor Kvašnica
Hi folks,
as of some days ago it seems the phone numbers in e-mails are not parsed
correctly and I cannot tap them to call (i. e. phone number
"00421XXXXXXXXX").
Does the K-9 actually support phone number parsing and if so, how? We
are using the K-9 on a daily basis in a company I work for and it is
very practical for our technicians to be able to call the customer right
from an e-mail.
Last but not least, then you all for for this great application and keep
up the good work!
Best regards
Viktor Kvašnica
IT Technician
Never noticed if it does or does not. Are the phone numbers marked up as
such in the email in any way, such as "tel:00421XXXXXXXXX"?
--
David W. Jones
wandering the landscape of god
http://dancingtreefrog.com
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Viktor Kvašnica
2018-03-12 10:19:24 UTC
Permalink
Hi folks,

I have found out that there were some problems in the K-9 with "tel:" links
being stripped from the HTML code (pull request 3073
<https://github.com/k9mail/k-9/pull/3073>) which is now solved in the beta
version. I have tested it and the "tel:" links are working correctly. I
will reprogram the macro in our Excel workbook to format imported phone
numbers as "tel:" links and this will work as needed.

Thanks for your support and take care!

Regards

Viktor
Post by Viktor Kvašnica
Hi David,
I have been told by my colleague that the phone numbers were shown blue
and underlined as links (such as *+421XXXXXXXXX*). Our service
technicians were able to tap them and call the customer in this way.
The phone numbers are stored in an Excel table (along other customer
information in a row) and are formatted as pure text (not as hyperlink or
phone number). Colleagues are copying the rows, inserting them in the
e-mail in Outlook (preserving the table/cell format) and sending them to
our technicians.
Post by Viktor Kvašnica
Post by Viktor Kvašnica
Hi folks,
as of some days ago it seems the phone numbers in e-mails are not
parsed
Post by Viktor Kvašnica
correctly and I cannot tap them to call (i. e. phone number
"00421XXXXXXXXX").
Does the K-9 actually support phone number parsing and if so, how? We
are using the K-9 on a daily basis in a company I work for and it is
very practical for our technicians to be able to call the customer
right
Post by Viktor Kvašnica
from an e-mail.
Last but not least, then you all for for this great application and
keep
Post by Viktor Kvašnica
up the good work!
Best regards
Viktor Kvašnica
IT Technician
Never noticed if it does or does not. Are the phone numbers marked up as
such in the email in any way, such as "tel:00421XXXXXXXXX"?
--
David W. Jones
wandering the landscape of god
http://dancingtreefrog.com
--
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Charley
2018-05-24 19:15:03 UTC
Permalink
I also have the same issue. I think it used to work (several years ago) but
I don't remember for sure. It works on a different email app on my Samsung
S8 (the standard Samsung mail app which I don't use).
Anyway that this feature can get added to K9mail?

I would like it to recognize almost anything that looks even remotely like
a phone number (areacode)number or areacode-prefix-last4digits or
areacode.prefix.last4digits or +countrycode (etc.).
Believe it or not, my Windows mobile phone approximately 2003 did this
correctly.

Charley
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David W. Jones
2018-05-24 21:02:40 UTC
Permalink
Post by Charley
I also have the same issue. I think it used to work (several years ago) but
I don't remember for sure. It works on a different email app on my Samsung
S8 (the standard Samsung mail app which I don't use).
Anyway that this feature can get added to K9mail?
I would like it to recognize almost anything that looks even remotely like
a phone number (areacode)number or areacode-prefix-last4digits or
areacode.prefix.last4digits or +countrycode (etc.).
Believe it or not, my Windows mobile phone approximately 2003 did this
correctly.
Charley
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And I would like K-9 to gIve me the option to NOT highlight phone numbers at all.

I have a To Do list app that turns phone numbers into links in task note entries. They only add an extra step to editing the note.

I use both apps on a tablet with no telephone capability at all.
David W. Jones
***@gmail.com
wandering the landscape of god
http://dancingtreefrog.com

Sent from my Android device with F/LOSS K-9 Mail.
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