[k-9-mail] Deleting Trash files

[Ron Williams]

I have found that my Trash file has grown over 1.1Gig since I am unable to
select and purge the files as it locks up?
It keeps going. I search for the file while tethered to my PC and can't
locate it as Application/data/... ?
I'd rather not uninstall and set up all my accounts again if there is a
work around
Any advice would be great.

[Sean Greenslade]

Post by Ron Williams
I have found that my Trash file has grown over 1.1Gig since I am unable to
select and purge the files as it locks up?
It keeps going. I search for the file while tethered to my PC and can't
locate it as Application/data/... ?
I'd rather not uninstall and set up all my accounts again if there is a
work around
Any advice would be great.

One thing you can do (ASSUMING IT IS AN IMAP ACCOUNT!) is long-press the account and select "Recreate Data (last resort!)". This will delete all local mails. You can then sync your desired folders (e.g inbox) to re-download messages you want.

Do not do this with POP3 unless you have copies of all your mails elsewhere!

--Sean

[Ron Williams]

Thanks Sean,
It is a POP account or 2 and I have been trying to delete the Trash for a
year and finally came here for the help.

Post by Sean Greenslade

Post by Ron Williams
I have found that my Trash file has grown over 1.1Gig since I am unable to
select and purge the files as it locks up?
It keeps going. I search for the file while tethered to my PC and can't
locate it as Application/data/... ?
I'd rather not uninstall and set up all my accounts again if there is a
work around
Any advice would be great.

One thing you can do (ASSUMING IT IS AN IMAP ACCOUNT!) is long-press the
account and select "Recreate Data (last resort!)". This will delete all
local mails. You can then sync your desired folders (e.g inbox) to
re-download messages you want.
Do not do this with POP3 unless you have copies of all your mails elsewhere!
--Sean

[Sean Greenslade]

Post by Ron Williams
Thanks Sean,
It is a POP account or 2 and I have been trying to delete the Trash for a
year and finally came here for the help.

This sort of problem is exactly why I strongly recommend against using POP3. If your provider offers IMAP service (Gmail certainly does), I would suggest setting up a new account in K-9 with the IMAP login, verifying that all your mails are there, then deleting the POP3 account from K-9.

--Sean

[Whittney Matlock]

I'm having the same problem that Ron is having.
I have over 5900 messages in the trash folder and K-9 crashes when I try to
delete them through the application.

I realize it's my own fault that I didn't stay on top of emptying the Trash
folder. To be honest I didn't realize there was a trash folder until about
a year into using the app. That said, now that I realize it's an issue, I
need a solution for emptying it. Is there one?
The IMAP solution is not useful for me as verizon uses a pop server.
My last ditch solution is to remove the app. Assuming I do that, will the
database file be deleted along with the app and take care of the problem?

Thank you for your help.

[Cindy Backstein]

Emptying the trash folder freezes up on my phone too when I have a lot in there. It is a galaxy s7 edge. The accounts are POP. If I just leave it alone and come back, it tells me it stopped working and I send a report. But 9 times out of 10 it did go ahead and empty. Just irritating that it can't handle clearing the local trash files without freezing up.

[Robert Dingwall]

Do we actually have a solution to this problem yet? My local trash folder
is now over 16000 messages and I can't clear it. The messages are all held
elsewhere on my server and I don't want to tie up space on my smartphone
(Galaxy S5).

Post by Ron Williams
I have found that my Trash file has grown over 1.1Gig since I am unable to
select and purge the files as it locks up?
It keeps going. I search for the file while tethered to my PC and can't
locate it as Application/data/... ?
I'd rather not uninstall and set up all my accounts again if there is a
work around
Any advice would be great.

[Nigel May]

Post by Ron Williams
I have found that my Trash file has grown over 1.1Gig since I am unable to
select and purge the files as it locks up?
It keeps going. I search for the file while tethered to my PC and can't
locate it as Application/data/... ?
I'd rather not uninstall and set up all my accounts again if there is a
work around
Any advice would be great.

From memory, all you can do is to open the trash folder on the phone,
manually select a relatively small number of messages and delete them.
Repeat ad nauseam until you have cleared the folder completely.

[Greg Troxel]

Post by Nigel May

Post by Ron Williams
I have found that my Trash file has grown over 1.1Gig since I am
unable to select and purge the files as it locks up? It keeps
going. I search for the file while tethered to my PC and can't locate
it as Application/data/... ? I'd rather not uninstall and set up all
my accounts again if there is a work around Any advice would be
great.

From memory, all you can do is to open the trash folder on the phone,
manually select a relatively small number of messages and delete them.
Repeat ad nauseam until you have cleared the folder completely.

My Trash folder is synced with my server, so I just hit sync and then
most go away, as I do expiration of old ones via another client. So
I've never run into this.